The Greater Orlando Aviation Authority (GOAA) made big news today. Not only has it been ranked as one of the top airports in the country by Travelpulse.com, but it reports on a rising number of holiday travelers—more than 1.4 million—who will move through the airport during the Thanksgiving Holiday. The press release from GOAA also highlights new innovations that will be enhancing customer experience at the airport today and in years to come.
The release quotes Chairman of the Greater Orlando Aviation Authority Frank Kruppenbacher: “While other airport survey’s measure things that we have no control over, Travelpulse.com’s survey takes a comprehensive look at many variables such as ease of access and amenities offered to draw a more complete conclusion of how we really stack up,” he says. “The results inspire us to continue focusing on the passenger and their Orlando Experience.”
A massive part of that experience is the new and growing video wall being installed at the airport. The Greater Orlando Aviation Authority has partnered with Synect to create the Displayground, which will be one of the largest high-resolution video walls in the world, spanning the length of five football fields. This massive canvas delivers wayfinding, flight information, security information and other dynamic travel-related information to passengers at check-in. This information is paired with games and engaging media from the airport and airlines that decreases perceived wait times by keeping passengers informed and entertained. The Displayground video wall is part of a network that fully integrates with airport systems to enable the delivery of media, information, entertainment and an enhanced passenger experience throughout the airport. These capabilities work together to give passengers more control over their journey—and by gaining more control they experience less stress.
“We are delighted to partner with the Greater Orlando Aviation Authority on this incredible initiative,” CEO and Founder of Synect Yahav Ran says. “With one innovative project, we are addressing three major points of the passenger journey, curbside, check-in and wayfinding, all aimed to remove stress from the operator to the spectators. It is not just another display—it’s an ecosystem of large digital canvases designed to integrate seamlessly with the airport’s activity and core utility. It is media-rich, it is responsive to its surrounding, it is astonishing in size, and it is simply beautiful.”
Congratulations to our partners at the Greater Orlando Airport Authority! We’re looking forward to seeing what the holiday season and new year brings.